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If you're experiencing a problem with one of our products, please fill out and submit the following Service Request Form.

You may also want to check out some known problems.

When you submit your service request report, it will be entered into our database for tracking purposes. 

Periodically we will post notices regarding service requests reported by our customers.

For our overseas customers we have a 48 hour turn around, we can discuss this via Web Conference tools supplied with Skype. 

 Download Support Document Office 2007 Document

 

Download Support Document  Office 2003 Document

(No FrontPage Add-ons on ISP Provider)

 

Troubleshooting Forum

Security Update (On-Line Security)

 

 


Contact Information

Electronic mail Email to JBLSoftware
  • All Information, inc Support: info@intekdb.co.uk
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    EXCEPT WHERE EXPRESSLY PROVIDED OTHERWISE IN AN AGREEMENT BETWEEN YOU AND Intekdb, ALL INFORMATION, SOFTWARE, PRODUCTS AND SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.
    IN NO EVENT SHALL Intekdb BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, OR DAMAGES FOR LOSS OF PROFITS, REVENUE, DATA OR USE, INCURRED BY YOU OR ANY THIRD PARTY, WHETHER IN AN ACTION IN CONTRACT OR TORT, ARISING FROM YOUR ACCESS TO, OR USE OF, THIS Web SITE OR ANY OTHER HYPERLINKED Web SITE. THIRD-PARTY MATERIALS ON THIS WEB SITE

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    Is a legal concept, enacted by most governments, giving the creator of an original work exclusive rights to it, usually for a limited time. Generally, it is "the right to copy", but also gives the copyright holder the right to be credited for the work, to determine who may adapt the work to other forms, who may perform the work, who may financially benefit from it, and other, related rights. It is an intellectual property form (unlike the patent, the trademark, and the trade secret) applicable to any expressible form of an idea or information that is substantive and discrete.

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    All designs are carefully created so that this doesn't compromise any ISO Quality Assurance Procedures.

    Intekdb is managed in NZ but registered in the UK@ 2008